This Privacy Policy applies to Sahaiy, an AI voice-call automation service operated by Sahaiy Technologies Pvt. Ltd., India ("Sahaiy", "we", "us"). This policy describes how we handle personal data when you use sahaiy.vercel.app and related services.
We use this data solely to provide the service: creating and securing your account, running your AI call agents, storing and displaying your call history and analytics, and supporting you when you contact us. We do not use your call data to train models without your explicit consent, and we do not sell or rent personal data to anyone.
Your data is processed and stored on infrastructure hosted in India, operated by us and our infrastructure providers (including our authentication and database provider). We control what data is stored and can delete it on request.
We keep your account and call data for as long as your account is active. If you close your account or ask us to delete data, we will delete it within 30 days, except where retention is required by law.
You have the right to:
To exercise any of these rights, email privacy@sahaiy.in. We aim to respond to all requests within 7 working days. If your concern isn't resolved, you may escalate it to the Data Protection Board of India once constituted under the DPDP Act.
If you use Sahaiy to make calls to other people, you are responsible for obtaining any consents required from those callers for recording and processing. We act as a processor for that content and delete or return it at your direction.
We do not hold any security certifications or registrations. What is factually true: we apply industry-standard technical and organisational measures — encryption in transit, access controls, and least-privilege access — to protect your data.
Grievance Officer & privacy contact:
Sahaiy Technologies Pvt. Ltd.
Email: privacy@sahaiy.in
If we make material changes to this policy, we will notify you by email or through a notice in the product before the change takes effect.